PRIVACY POLICY — OptERP
Last Updated: 12 Dec 2025
OptERP (“we,” “our,” “us”) operates the website https://opterp.com and provides enterprise software products and related services. This Privacy Policy explains how we collect, use, protect, and share your information.
By accessing our website or using our services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of data:
1.1 Personal Information
Full name
Email address
Phone number
Company name
Billing information
- Any information submitted through forms (demo requests, inquiries, support tickets)
1.2 Automatically Collected Data
IP address
Browser type & version
Device information
Cookies
Usage data (pages visited, time spent)
1.3 Account & Service Usage Data
Login information
User activity logs
ERP usage analytics
1.4 Third-Party Data
We may receive information from:
Payment processors
CRM systems
Analytics tools
2. How We Use Your Information
We use your data to:
Provide and improve our services
Manage subscriptions & payments
Respond to inquiries
Personalize user experience
Conduct analytics
Ensure system security
Send marketing updates (opt-out anytime)
3. Legal Basis for Processing (GDPR Compliance)
For users from the European Union:
Contractual Necessity – to provide services
Legitimate Interest – improving product, security
Consent – for marketing communications & non-essential cookies
Legal Obligation – financial records, fraud prevention
4. Your Rights (GDPR, CCPA & Nepal Data Protection)
Depending on your region, you may have:
4.1 GDPR Rights (EU Users)
Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
4.2 CCPA Rights (California Users)
Right to know what data we collect
Right to delete data
Right to opt-out of data sale (OptERP does NOT sell personal data)
Right to non-discrimination
4.3 Nepal Data Protection Guideline Rights
Following the Nepal Privacy Act & Electronic Transaction Act:
Right to be informed
Right to access & correct data
Right to data deletion (subject to contract obligations)
Right to withdraw consent for optional data collection
To exercise your rights, contact: opterp@geofinity.com.np
5. Cookies & Tracking
We use cookies for:
Website functionality
Analytics
Account login
Preferences
You may disable cookies in browser settings.
See our Cookie Policy below.
6. Data Storage & Security
We use industry-standard security practices:
SSL encryption
Access control
Firewalls
Data backups
Secure servers (AWS / DigitalOcean / other vendors)
No method is 100% secure, but we take all reasonable steps to protect data.
7. Third-Party Sharing
We may share data with trusted vendors:
Hosting providers
Payment processors
Email tools (e.g., SendGrid)
CRM systems
We do not sell personal data.
8. International Data Transfers
Your data may be stored or processed outside your country.
We ensure protection via:
Standard Contractual Clauses (SCC)
Compliant hosting providers
9. Data Retention
We retain data:
As long as your account is active
As required by law
For internal reporting and fraud prevention
You may request deletion anytime.
10. Children’s Privacy
Our services are not intended for children under 16 years.
11. Updates to This Policy
We may update this Privacy Policy periodically.
Revised versions will be posted on this page.