Frequently Asked Questions (FAQ)

General Questions

OptERP is a comprehensive Enterprise Resource Planning (ERP) solution designed to streamline and optimize business processes across various industries, including healthcare, education, retail, construction, and more.

OptERP is suitable for businesses of all sizes, from small startups to large enterprises. It is highly customizable to meet the needs of industries like healthcare, education, manufacturing, retail, and construction.

OptERP offers modules for:

Finance and Accounting Inventory Management Human Resource Management Customer Relationship Management (CRM) Supply Chain Management Project Management Industry-Specific Modules (e.g., Healthcare, Education, Retail)

OptERP is available as both a cloud-based and an on-premises solution, allowing flexibility based on your business requirements.

OptERP offers three packages:

Basic: For small businesses and startups. Standard: For growing businesses with moderate needs. Enterprise: For large enterprises requiring advanced features and customization. Contact us for detailed pricing information.

Additional costs may apply for customization, integrations with third-party applications, and ongoing support beyond the standard terms.

Yes, OptERP is fully customizable. We work closely with clients to tailor the solution to their specific needs.

Yes, OptERP supports integration with various third-party applications, including accounting software, payment gateways, and other tools you already use.

We provide:

24/7 customer support Dedicated account managers for Enterprise customers Regular software updates Troubleshooting assistance

Yes, we offer training for all users, including administrators, employees, and IT staff, to ensure smooth adoption of the system.

The implementation timeline varies based on the complexity and scale of your requirements, typically ranging from a few weeks to a few months.

Yes, regular updates are included as part of your subscription or maintenance agreement. These updates ensure that you have access to the latest features and security enhancements.

Absolutely. OptERP employs advanced encryption, multi-factor authentication, and regular security audits to protect your data.

You retain full ownership of your data. We provide tools for data export and ensure compliance with data privacy regulations.

Yes, we offer a free demo and a trial period for you to explore OptERP’s features. Contact us to schedule your demo today!

Certainly! We can share relevant case studies and connect you with clients who’ve successfully implemented OptERP.